Outbound Sales - Bengaluru, India - Simpliv Services India Pvt. Ltd
2 weeks ago
Description
Handle Inbound and Outbound calls/chats to help/clarify/suggest appropriately ensuring sale of the products.Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate training options.
Efficiently and effectively execute up-selling and cross-selling to meet set monthly/Quarterly revenue targets.Closely co-ordinate with immediate Supervisor, plan & further optimize effective Campaigns in order to meet set monthly/Quarterly revenue targets.
Ensure registration & sales data are processed to create a funnel-pipeline for higher value sales and generate repeated business opportunities.
Work on building industry knowledge about the assigned vertical and successfully complete various Development Training programs offered as per the business needs.
Accurately update and maintain various database trackers. Handle Inbound, Outbound calls/chats to successfully execute various time bound campaigns to reach to the past and current customers. Meet customer requirements through first contact resolution. Bring any high potential cases or any irate customer to your immediate supervisor's immediate attention.Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Salary:
From ₹35,000.00 per month
Schedule:
- Night shift
Supplemental pay types:
- Performance bonus
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