Outbound Sales - Bengaluru, India - Simpliv Services India Pvt. Ltd
2 weeks ago
Description
Work Experience: 0 to 3 years of real time experience in US/UK/Canadian Geo.- Knowledge of basic computer operations, Microsoft Excel & ability to learn.
- Willingness to rotate/delay shifts as needed by the business needs.
- Handle Inbound and Outbound calls/chats to help/clarify/suggest appropriately ensuring sale of the products.
- Conduct needsbased selling by using nonscripted probing techniques to determine customer needs and to offer the most appropriate training options.
- Efficiently and effectively execute upselling and crossselling to meet set monthly/Quarterly revenue targets.
- Closely coordinate with immediate Supervisor, plan & further optimize effective Campaigns in order to meet set monthly/Quarterly revenue targets.
- Ensure registration & sales data are processed to create a funnelpipeline for higher value sales and generate repeated business opportunities.
- Work on building industry knowledge about the assigned vertical and successfully complete various Development Training programs offered as per the business needs.
- Accurately update and maintain various database trackers.
- Handle Inbound, Outbound calls/chats to successfully execute various time bound campaigns to reach to the past and current customers.
- Meet customer requirements through first contact resolution.
- Bring any high potential cases or any irate customer to your immediate supervisor's immediate attention.
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity.
Job Types:
Full-time, Regular / Permanent
Salary:
₹10, ₹30,000.00 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Day range:
- Monday to Friday
Shift:
- Night shift
- US shift
Supplemental pay types:
- Performance bonus
Speak with the employer
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