Ivr Qe - Bengaluru, India - Cognizant

Cognizant

Verified Company

Bengaluru, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Minimum 3 to 7 years of experience in IVR testing.

Knowledge on Genesys contact center architecture.

Strong in IVR automation testing.

Strong understanding of Call flow designs.

Good understanding of agile methodology.

Hands on experience on IVR testing using Cyara.

Good Communication skills.

Should be in strong in documenting the test cases and related documents.

Strong understanding of contact centre architecture

Nice to have Techincal Skills.

Hands on experience in troubleshooting the issues independently.

Employee Status :
Full Time Employee

Shift :
Day Job

Travel :
No

Job Posting :
Feb

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