Assistant Manager, Application Engineering - Sihi, India - Carrier

Carrier Sihi, India

2 weeks ago

Full time

Description

About the role

As an Application Engineer the person would responsible to work extensively on component Selection/Costing Submittal, Reply to comments and selection of any of the AHU,FCU related products.

Key Responsibilities:

1.Responsible for meeting Application Engineering requirements covering Enquiry

Quotation process, technical selections, compliance statements, Technical

submittals, Reply to comments, preparing quotations in CRM & SAP, preparing

weekly quotation reports, updating tasks in AE Actions file, enquiry handling

follow-up, tracking and updating the system regularly and other special / urgent

actions from AM / SM / BU.

2. To be able to read the enquiry in detail, understand, check the project details,

schedules and prepare proper technical selections by offering suitable solutions

and helping customers choose Carrier products for their projects.

3. He shall be responsible for making sure that all the inquiries received are being

responded on time with right type of equipment selection, quotation, and ensure

the customer receives the quotation.

4. Follow up with customers for getting more information on JOB IN HAND (JIH)

projects and updating Sales manager / BU Manager for assigning SE.

5. Update the latest catalogs and software for the team.

6. He shall be the AHU, FCU product champions, create standard selections for

Pricing, Assigning tasks, report product isues, enquiry screening & feedback.

7. He should be conducting internal trainings.

8. Technical activities involves analysing technical requirements of the projects,

render technical guidance to the Sales Engineers, prepare technical selections

meeting the schedules and project specifications, comparison tables using the

latest product data catalogues, technical literature, bulletins, software for

customers on daily basis.

9. Handling important key customers providing them prompt technical support,

selection software trainings, replying to local and international regulations related

queries and controls items requirements updating them regularly about the

products.

10. To constantly being in touch with Sales Team discussing project requirements on

assigned tasks update the CRM actions in the database.

11. To ensure smooth information flow between Sales, Applications and Consultant

engineering teams on time.

12. To bring new ideas and develop new ways to handle tasks ensuring Carrier

products are approved by the consultants, clients, and customers with ease.

13. Visit customer offices/sites for technical meetings along with Sales team to get the

technical selections, submittals approved as and when required.

14. To develop and nurture healhthy relationship with customers & ensure Carrier

products get immediate approvals in the projects.

15. To select equipment for CML using the latest updated selection tools/software and

meeting closely the SE/customer budgets, proposing energy efficient solutions

meeting the local regulations as applicable.

16. Joining the Middle East AE team weekly for the Technical discussion and

updating on the completed, pending tasks. Giving the Sales team an update on the

latest Carrier products, software, and tools.

17. Provide technical comparisons & schedules for Consultants engineer when

assigned.

18. Attend all assigned HAP trainings, Technical trainings, product trainings, design

trainings, as per schedule and enhance knowledge.

19. Share resources and work on the Common folder, Quick selection sheets, pricing,

and products comparisons for the team benefit.

20. Update Sales team with any job in hand projects and ensure those actions are

prioritized over the rest of the day-to-day actions.

21. Monthly reporting for pending number & the completed number of tasks before

closing ensuring the KPIs are met and exceeded.

22. Give immense importance to consultant comments and ensure the same are

responded promptly and within the time frame.

23. Get to know in detail the local regulations, international standards used in the

product design & certifications like EUROVENT, AHRI, LEED, MEW etc for

improving your knowledge and offering products accordingly after discussing

with the same with the sales team.

24. Attend the local authorities' events, update team, management, and the factories

on the latest requirements & regulations.

25. Report Turnbacks and Escapes regularly

Comply with Code of Ethics in respect to your Customers, Employees, Shareholders,

competitors and to carry out your duties and responsibilities as mentioned there.

Experience :3 to 10 years of relevant experience in Application Engineering into AHU,FCU related products.

Education : Engineering Degree with Mechanical Specialization.

Benefits :

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary.

·Make yourself a priority with flexible schedules, parental leave.

·Drive forward your career through professional development opportunities.

·Achieve your personal goals with our Employee Assistance Programme

Our commitment to you

Our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better.

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