Officer I - Ahmedabad, India - Talent Leads HR Solutions
Description
Opening: 1 Nos.- Job ID: 53404
- Employment Type: Full Time
- Reference:
- CTC Salary: 7.00 LPA TO 8.00 LPA
- Function: Sales / BD
- Industry: Chemicals/PetroChemical/Paints
- Qualification: Any
- Any Graduation
- Location:
- Ahmedabad
- Chennai
- **Officer I
- Beautiful Homes Service (Customer Exp. Specialist Acquisition)
Department Decor
Job Purpose
The position is that of frontline sales personnel (Customer Experience Specialist - CES) who would primarily be responsible for customer acquisition and site conversion for the Beautiful Homes Service.
Primary Responsibilities
Business Responsibility Areas Key Performance Indicators
Lead conversion:
- Responsible for conversion of customer leads, received through various sources, for the Beautiful Homes Service (BHS).
- Educating the customer about BHS service, materials, and products.
Customer handling:
- Interact with the customer to understand his/her needs and prepare the initial BoQ.
- Work with the BHS Design team to prepare the initial design for the site and share with the customer.
- Identification and finalization of General Contractor (GC), depending on the site.
- Handle all customer queries, issues and complaint resolution till the site is handed over to the CES
- Site Execution.
Collection:
- Responsible for Sales collection from the customer (site booking amount).
- Value target
- No. of sites converted
- Customer satisfaction score
Internal Décor (Color Pro), Services, Commercial team
External End
- customers, Contractors, Vendors, Architects, Interior Designers
Role Requirements / Specifications
Qualifications
Essential
- Minimum of 50% marks throughout education without any backlogs
- Graduation must be through a fulltime course.
Desired
- MBA from tier 3/tier 4 colleges
Previous Experience
Desired
- 23 years' experience in frontline sales across companies like Livspace, Homelane, Godrej Interio.
- Should have experience of both Sales as well as Design area.
Functional Competencies
- Customer acquisition for Décor
- Décor product knowledge
Behavioral Competencies
- Planning and result orientation
- Negotiation skills
- Communication skills
Additional Requirements
- Applicant should be mobile pan India as the said role is transferrable in nature.
- Proficiency with MS
- Office, in particular MS
- Excel is mandatory.
- Age to be less than 26 (in case of fresher)
Key Skills:
- Sales
- Customer Acquisition
More jobs from Talent Leads HR Solutions
-
Video Grapher at Mumbainfor Qsr
Mumbai, Maharashtra, India - 1 week ago
-
Sales Officer
Bengaluru, India - 1 week ago
-
Project Sales
Indore, India - 3 weeks ago
-
Executive Assistant to Chairman Kandivali, Mumbai
Mumbai, Maharashtra, India - 2 weeks ago
-
Distribution Sales Executive
Chandigarh, India - 1 week ago
-
Territory Sales Officer General Trade Mangalore
Mangalore, India - 1 week ago