- AD- Have good Knowledge of AD Roles, Global Catalog Server, AD Group Policy, Knowledge of AD tools. Working knowledge of deploying Windows Group Policies and resolving any issues w.r.t to Group policies
- Direct access Branch Cache- Have good working knowledge of Design and Deployment of Direct Access and Branch Cache
- Assessment tools- Have excellent working knowledge of Application compatibility assessment and remediation on Microsoft ACT framework.
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Service Desk
6 days ago
NEXUS CORPORATION Delhi, IndiaJob Description【プロジェクト紹介】:顧客が保有しているパブリッククラウドサービス環境において、顧客社内および顧客グループ内に向けてCloud Management Serviceというカタログサービスの展開を開始するに伴い、クラウド技術調査・検証、クラウド設計/構築、システム運用巻き取りといった業務領域の拡大と、そのサービスデスク業務の拡大が必要とされたため、それらの業務支援を行うプロジェクト(今回の募集対象は、ユーザー窓口) · 特にユーザー窓口業務は、利用者からのチケット数が慢性的に増えており、かつ足の長いチケット対応も増えているため ...
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International Service Desk
1 week ago
Impact InfoTech Noida, IndiaRole : International Technical Service Desk · Experience : Minimum 2 years of experience in a International Technical Service Desk · Skills : ITIL, Remote Support · Location : Noida · Shift : US Shift · Salary : Upto 6 LPA · **Salary**: Up to ₹600,000.00 per year · **Benefits**: ...
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Service Desk Advisor
1 week ago
Kyndryl Solutions Private Limited Noida, India**Why Kyndryl** · **Your Role and Responsibilities** · - As a passionate, talented advisor, you will be an integral part of this support team that will deliver a new "white glove" experience for our end users. · - Customer satisfaction is your key focus, and you will be a signifi ...
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Administrator - Service Desk
3 weeks ago
Microland Noida, IndiaAdditional details · **Level** · - P2**Requirement location** · - India - Noida**Number of Position** · - 1**Employment type** · - EPD**Cluster/Group** · - Microland Delivery**Business Unit** · - APAC**Department** · - Service Desk & Service Mgmt.**Job Description**: · Required S ...
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Service Desk Advisor
1 week ago
Kyndryl Solutions Private Limited Noida, India**Why Kyndryl** · Kyndryl is a market leader that thinks and acts like a start-up. We design, build, manage, and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? · We are always moving forward - always pushing ourselve ...
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Service Desk Executive
2 weeks ago
SNVA Ventures Pvt Ltd Noida, India1) Ticket logging for all the issues and requests received · 2) Log tickets with correct priority and category · 3) Assign tickets to correct bins on time · 4) Follow up with users tickets awaiting user response · 5) Follow ups with relevant IT team members on tickets pending for ...
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Service Desk Coordinator
2 weeks ago
Cybix Technical Services Llp Noida, India**Job Title**:Service Desk Coordinator · **Role Summary**: · SLA. Analysing call trends and reporting is also responsibility of role holder. Good communication is an essential requirement as role requires coordinating with customers as well as internal functions. · **Responsibili ...
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Service Desk Coordinator
2 weeks ago
Cybix Technical Services Llp Noida, India**Role Summary**: · **Responsibilities**: · - Accept calls assigned to Cybix bins. · - Assign engineer and update Customer. · - Connect with the Customer, and agree on the downtime for repair. · - Get calls re-scheduled if required. · - Co-ordinate with concerned team for spare p ...
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Service Desk Coordinator
3 weeks ago
Cybix Technical Services Llp Noida, India**Role Summary**: · **Responsibilities**: · - Accept calls assigned to Cybix bins. · - Assign engineer and update Customer. · - Connect with the Customer, and agree on the downtime for repair. · - Get calls rescheduled if required. · - Co-ordinate with the concerned team for spar ...
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Service Desk Coordinator
2 weeks ago
Cybix Technical Services Llp Noida, India**Role Summary**: · **Responsibilities**: · - Accept calls assigned to Cybix bins. · - Assign engineer and update Customer. · - Connect with the Customer, and agree on the downtime for repair. · - Get calls re-scheduled if required. · - Co-ordinate with concerned team for spare p ...
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Global Service Desk
1 week ago
Saaha HR Solutions Noida, India**Job Description-** · - To deliver optimum customer service, take ownership in maintaining an excellent Technical and Customer Service experience. · **Main opportunities/challenges for this role-** · - Coordinate issue resolution to ensure all requests are handled appropriately ...
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Service Desk Coordinator
4 days ago
Cybix Technical Services Llp Noida, India**Role Summary**: · **Responsibilities**: · - Accept calls assigned to Cybix bins. · - Assign engineer and update Customer. · - Connect with the Customer, and agree on the downtime for repair. · - Get calls re-scheduled if required. · - Co-ordinate with concerned team for spare p ...
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IT Service Desk Technician Ii
1 week ago
BorderlessMind Noida, India**Position Title**: IT Service Desk Technician II · **Department**: Information Technology · **Reports to**: Manager, Service Desk · **Location**: Remote · Position Narrative (Overview) - As the IT Service Desk Technician II, you will provide expertise in Information Technology t ...
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Remote Service Desk
2 days ago
SNVA Ventures Pvt Ltd Noida, IndiaResponsible for installing and managing Exchange Servers. · Troubleshoot Mail flow, Queues, performance related issues of Exchange Servers. · MS Exchange Server administration and troubleshooting including Recovery & Maintenance of Exchange Database · Monitoring, troubleshooting ...
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Service Desk
1 week ago
Tata Consultancy Services Delhi, India**Job Role**: · - Service Desk Agent · **Experience Range**: · - 1 to 5 Years · **Location**: · - Noida · - Provide Level 1 support for all in scope services. · - Act as a single point of contact (SPOC) for all user requests, and resolve issues on first call, or route to the appr ...
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Service Desk Supervisor
2 weeks ago
Sone India Group of Industries | Entertainment & Event | Delhi, Delhi, India**Service desk Supervisor** · **Location - CP New Delhi,** · **4+ Years** · **4.5lpa** · **- Graduate** · **- Team handling Experience** · **- Good Management Skills** · **- Good Hardware skills** · **- Good Communication skills** · **- Good MIS Skills** · Pay: ₹400, ₹450,000.00 ...
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Service Desk Executive
2 weeks ago
Back2stores Delhi, India**0-2 Years of experience** · - **Software installation & configuration.**: · - **Interacting with clients and measuring customer satisfaction.**: · - **Establishing technical specifications, productivity, quality and customer-service standards.**: · - **Maintains and improves op ...
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IT Service Desk Coordinator
2 weeks ago
eagle information systems pvt ltd Delhi, India**Job description** · - Knowledge of ITIL framework · - End-to-end incident and service request ownership, Incident management, problem co-ordination, vendor coordination with agreed SLAs. · - Service Ownership SPOC for all tickets (EUC & Infra) · - Call logging, Call Assignment, ...
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Service Desk
2 weeks ago
SoftwareOne Gurgaon, IndiaJob Function: Software & Cloud Services Why SoftwareONE?: · Are you interested in IT and want to gain experience but also develop your career at a global company? · At SoftwareONE we offer you a Junior position in our · **Cloud Software & Services **team. And the best part - we t ...
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Service Desk
6 days ago
Anicalls (Pty) Ltd noida, India· • Provide telephone, email, chat, and remote desktop assistance for customers with questions and assistance on desktop operating systems and applications, including network connection troubleshooting and assistance to both internal office staff and the teleworking workforce. · ...
Engineer - Service Desk - noida, India - Microland
Description
Required SkillsTechnology | Architect / Design / Solutionizing Activities | Creating Systems Architecture
Education Qualification :
Engineer - B.E / B.Tech / MCA
Certification Mandatory / Desirable :
Technology | IT Certifications | Microsoft Certification | Enabling Office 365 Services
Details:
Win 7 /8:
a) Have excellent working knowledge of Windows 7 transition planning, Good Working knowledge on Win 7 deployment and Image Engineering. Knowledge on MDT 2010 framework deployment Image SOE creation.
b) Have Working knowledge of Deployment of Win 7 features such as Bit locker / Bit lockers to go (encryption) or 3rd party encryptions as per customer requirement, Direct Access etc.
c) Have Good working knowledge of Windows 7 deployment Process creation and Win 7 rollout using Zero touch deployment (leveraging desktop management tools like SCCM), Lite touch /Manual deployment, Bare-metal deployment.
Desktop Virtualization MDOP:
a) Have excellent working knowledge of Microsoft VDI framework.
b) Have Good Working knowledge of Microsoft Desktop Optimization (MDOP) technologies
c) App-V ? Have Good Working knowledge of Application Virtualization technologies (apps sequencing and virtualization)
d) Have Good Working knowledge of MED-V ? O/S virtualization and provisioning
e) Have Good Working knowledge of AGPM - Group Policy management for greater control
f) DaRT - Have Good Working knowledge of Troubleshooting and repairing system failures
g) MBAM - Manage/Recover BitLocker protection keys and compliance monitoring.