Guest Relations Executive - Pune, India - Runwal Developers Private Limited
Description
Runwal Developers is hiring Guest Relations Executive for our project "The Central Park".The position is based out at the sales office at Pimpri Chinchawad _(only those who can travel till Pimpri Chinchwad should apply)_
Scope of work:
- To ensure profitability and revenue generation through effective leasing of malls via the category assigned.
Role:
- Filling up the walkins form of Clients or Brokers.
- Escorting the clients to the waiting lounge or area.
- Assigning sales personnel accordingly.
- Handling walkin clients at Project sites in absence of the sales personnel
- Ensure customers are attended on time regarding project details.
- Give them a comment/ feedback form and ask them for their valuable feedback regarding the property.
- Respond to customers on time and provide complete and correct information either in writing or in person as requested.
- Maintaining customer updates on enquiries made.
- Maintain database and MIS.
- Managing housekeeping.
- Maintaining the stock of pantry, stationery.
- Making arrangements for tea/coffee for guests / walkin clients.
Education:
Minimum graduate
Experience:
Min 2 yrs handling guest relations
- Must be Fluent in English.
- Excellent customer service skills.
- Knowledge of the hospitality industry is added advantage
Salary:
₹450, ₹600,000.00 per year
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Ability to commute/relocate:
- Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Are you ready to travel to Pimpri Chinchwad/ or stay within 10 kms radius of Pimpri Chinchwad?
- Which real estate developer have you worked with?
Education:
- Bachelor's (required)
Experience:
- Real estate sales: 3 years (required)
Language:
- English fluently? (required)
- Health insurance
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