Payment Lifecycle Associate Ii - Mumbai, India - JPMorgan Chase Bank, N.A.

JPMorgan Chase Bank, N.A.
JPMorgan Chase Bank, N.A.
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Description and Key Responsibilities

  • You will be responsible for management and oversight of the assigned FX Payments process including support to team, stakeholders and partners
  • Understanding of the payments and associated process (i.e. Funding, Fraud etc.) which will be required for managing escalations
  • Define and track performance of individuals in the team along with coaching them for performance where necessary
  • Define and implement effective controls to ensure timely escalation of issues and breaks for speedy resolution
  • Ensure all standard operation procedures are updated and being reviewed periodically for changes
  • Ensure sufficient internal controls and procedures to minimize risk able to drive the risks and controls agenda
  • Manage the weekly metrics outstanding numbers by preempting breaks and own the updates of every outstanding break
  • Stay updated with the changes and advancements in the industry which will be impacting our operations in terms of changes to process, system or technology
  • Keep the team motivated to overachieve and delver service alpha to our clients
  • Generate reports, metrics and insights and share them with the senior management and stake holders
  • Perform data analysis to identify trends and areas of improvements
  • Manage projects for enhancement of STP rate and automation initiatives for the team

Required Skills and Experience

  • Master's degree in Finance, Accounting or Business Administration (e.g. MBA, MSc, M.Com, MCA, etc.) preferred
  • Should have at least 8 years Cash Operations/Product experience
  • Should have at least 4 Years of People Management experience (including managing people remotely)
  • Should have prior experience of working in a dynamic work environment taking ownership and accountability
  • Experienced in coaching individuals to drive performance
  • Strong MS Office skills (PowerPoint, Excel, Word other advanced skills preferred)
  • Understanding of Visualization tools (e.g., Tableau etc.)
  • Good verbal and written communication skills
  • Proven ability to implement and manage change across direct units as well as remote units
  • Datadriven leader who can analyze data generate insights based on the data and communicate with senior management in an effective way


JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P.

Morgan and Chase brands.

Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.


We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success.

We are an equal opportunity employer and place a high value on diversity and inclusion at our company.

We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law.

In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

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