Customer Support Representative Non Voice Gaming - Bengaluru, India - IntouchCX
Description
Bangalore Work location:
Contact Person :
Rani.
K (HR)
Contact Number :
THE ROLE:
Customer Service Associate - Non-Voice
About Intouchcx
Intouchcx is a global customer care and technology company.
With over 20 years of experience, 18,000+ team members, and campuses around the globe, we're obsessed with providing remarkable customer experiences for the world's most innovative brands.
About the Job
Are you a self-motivated individual, have excellent customer service skills, and love learning about new technology? Then this is the role for you We're looking for a Customer Service Associate
As a Customer Service Associate - Non-Voice, You Will
- Build credibility and trust with the customer by empathizing with their problem in words, proactively understanding their needs and responding promptly to resolve their issue.
- Leverage your experience to provide feedback to the team on how to improve our services
- Drive customer communication during critical events.
As a Customer Service Associate - Non-Voice, You Have
- Fluency in written English
- Excellent oral and/or written communication skills
- Customer service experience with strong customer focus
- Excellent team player with experience and passion for gaming
- Strong multitasking skills
- Strong analytical and troubleshooting skills
- The enthusiasm to be a selfstarter who is excited about learning new technologies on a daily basis
Benefits of working as a Customer Service - Non-Voice:
- An attractive compensation package with performance-based incentives
- Incredible learning and growth opportunities
- Outstanding rewards and recognition program & employee engagement activities
- Free Food and Transport while working onsite
- Medical Insurance
Salary:
Up to ₹30,000.00 per month
Benefits:
- Food provided
- Health insurance
- Life insurance
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Shift allowance
Speak with the employer
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