Front Office Associate - Goa, India - Bloom Hotel Group
Description
Hotel Front Desk Associate responsibilities:
- Performing all checkin and checkout tasks
- Managing online and phone reservations
- Informing customers about payment methods and verifying their credit card data
- Register guests collecting necessary information (like contact details and exact dates of their stay)
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients' complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fullyfurnished to accommodate guests' needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
Pay:
₹12, ₹13,500.00 per month
Benefits:
- Food provided
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Ability to commute/relocate:
- Goa, Goa: Reliably commute or planning to relocate before starting work (required)
Education:
- Diploma (preferred)
Experience:
Microsoft Office: 1 year (required)
- Front office: 1 year (required)
Language:
- English (required)
More jobs from Bloom Hotel Group
-
Housekeeping Associate
Goa, India - 4 days ago
-
Oriental Commi 2
Goa, India - 2 weeks ago
-
Food and Beverage Gsa
Calangute, India - 1 week ago
-
Food and Beverage Associate
Goa, India - 4 days ago
-
Commis Chef
Mumbai, Maharashtra, India - 4 days ago
-
Front Office Associate
Juhu, Mumbai, Maharashtra, India - 3 weeks ago