Ab Initio Admin - Chennai, Tamil Nadu, India - Cognizant

Cognizant
Cognizant
Verified Company
Chennai, Tamil Nadu, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description

Primary Skillset :
Abinitio Admin, Data Fabric, Meta data Hub, Express IT and Query IT


Secondary Skillset :
Linux, Shell scripting, ansible and SQL.

  • Strong knowledge in Ab Initio Co>ops, EME, Conduct>It, Express >IT, Control Center, MHUB, Query>IT, Authorization Gateway, other Ab Initio products from admin standpoint
  • Experience in Ab Initio code release and code promotion from the development environment to test and production environments.
  • At least 3+ years relevant Ab Initio Administration experience in managing & supporting Ab Initio ETL infrastructure environments, within any operating system
  • Familiar with Ab Initio Co>Operating system and other Ab Initio web products installation/configuration/upgrades, Multi-File system design and configuration.
  • Project creation setup for new project requirements and creating required data directories.
  • Ab Initio server key renewals for the Ab Initio servers, knowledge in GDE/Server keys.
  • Experience in Abinitio BIOS key setup for abinitio servers.
  • Installation of Abinitio server software.
  • Experience in Abinitio server's OS upgradation activities.
  • Experience in using the script as well as Ab initio air commands for code promotion process.
  • Maintenance of EME technical repository.
  • Knowledge of abinitio environment parameters.
  • Experience in UNIX commands and shell scripting & AIR commands and Mcommands.
  • Proficient with Multi-File System techniques.
  • Knowledge of High Availability (HA) and Disaster Recovery (DR) options.
  • Ready to support critical failures at any time.
  • Experience in decommissioning the servers.
  • Experience in setting up the new server environments and migration.
  • Experience in cloud migration setup.
  • Experience in Cloud connection, GCP Connection setup with Ab Initio.

Roles & Responsibilities:


  • Oversee the daytoday operations of the Technical Support Team
  • Act as a senior lead who will drive customer satisfaction through customer support
  • Act as a mentor and provide oversight, coaching, and training to technical support staff
  • Be the point of contact when it comes to technical escalations
  • Record and track team SLAs and workflows
  • Manage and report on all incoming technical support inquiries
  • Assist in the creation of the team KPIs as well as monitor and report on results
  • Ensure that all customer inquiries and issues are solved correctly and in a prompt and professional manner
  • Work to create any relevant support material for the team

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