Associate Loan Servicing Representative - Bengaluru, India - WELLS FARGO BANK

WELLS FARGO BANK

Verified Company

Bengaluru, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

About this role:

Wells Fargo is seeking an Associate Loan Servicing Representative...

In this role, you will:

Support a variety of loan servicing tasks, including reviewing loan disbursement requests, processing disbursements, preparing loan demands, and reconveyances
Identify opportunities to improve loan servicing process within established procedures
Perform routine tasks for Loan Servicing functional area including reviewing, researching, processing
Respond to written and phone inquiries of low to moderate complexity from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within Loan Servicing functional area
Regularly receive direction from Loan Servicing supervisors and escalate customer questions and issues to more experienced individuals

Desired Qualifications:

Any Graduate/Postgraduate

Job Expectations:

Ability to fluently speak, write, and read English
Working knowledge of MS Excel, MS Word, Microsoft Access is preferred
Good problem solving and some analytical skills
Eye for detail and comprehension skills
Minimum Typing Speed & Accuracy: 30 to 35 (WPM/90%)
Shows enthusiasm towards taking up additional tasks
Demonstrates inclination towards attending learning experiences
Establishes good relationships with others
Exhibits a commitment to the company
Allows for others to express views, thoughts and ideas in group situations

We Value Diversity

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company.

They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions.

There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.