E-commerce Executive - Gurugram, Haryana, India - Ragnik Exports

Ragnik Exports

Verified Company

Gurugram, Haryana, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Ecommerce Executive/Assistant

Location:
Gurgaon, India

Company Overview:
The Tribe Kids is a leading retailer specializing in fashionable clothing and accessories for children. We are committed to providing high-quality products that inspire creativity and individuality in kids.

Our online platform showcases a curated collection of trendy and comfortable clothing, making shopping for kids' fashion a delightful experience for parents.

Responsibilities:

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Platform Management:

Manage product listings, inventory, and orders across multiple ecommerce platforms, including Unicommerce, Myntra, and Amazon.
Ensure accurate and engaging product descriptions, images, and categorization to enhance the online shopping experience.
Monitor inventory levels and coordinate with suppliers to maintain adequate stock levels.

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Sales Optimization:

Develop and execute strategies to drive sales and increase market share for kids' fashion clothing products.
Analyze sales data and customer feedback to identify trends and opportunities for product assortment optimization and pricing strategies.
Collaborate with the marketing team to implement targeted promotional campaigns and initiatives to boost sales.

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Fashion Clothing Expertise:

Leverage your expertise in fashion clothing to curate a compelling assortment of kids' clothing and accessories.
Stay informed about the latest fashion trends, competitor offerings, and customer preferences to ensure the Tribe Kids remains a trendsetter in the industry.
Provide insights and recommendations for new product development and merchandising strategies based on market research and customer feedback.

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Customer Service:

Provide exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring a seamless shopping experience for customers.
Handle customer inquiries, returns, exchanges, and refunds in accordance with company policies and platform regulations.
Proactively gather customer feedback and insights to drive continuous improvement in product offerings and service delivery.

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Analytics and Reporting:

Generate regular reports on ecommerce performance metrics, including sales performance, traffic sources, conversion rates, and customer engagement.
Analyze data to identify trends, opportunities, and areas for improvement, and provide actionable insights to support strategic decisionmaking.
Present findings and recommendations to the management team to drive business growth and optimize ecommerce operations.

Requirements:

Bachelor's degree in Business Administration, Marketing, Fashion Merchandising, or a related field.
X years of experience in ecommerce operations, with proficiency in Unicommerce, Myntra, and Amazon platforms.
Strong knowledge of kids' fashion clothing trends, styles, and brands, with previous experience in the children's fashion retail sector preferred.
Excellent analytical skills with the ability to interpret data and derive actionable insights.
Exceptional communication and interpersonal skills, with the ability to collaborate effectively with crossfunctional teams.
Detailoriented mindset with a focus on accuracy and efficiency in task execution.
Ability to thrive in a fastpaced environment and manage multiple priorities effectively.

Pay:
₹20, ₹35,000.00 per month

Benefits: