Telecaller - Ahmedabad, India - Kaapro Management Solutions

Kaapro Management Solutions
Kaapro Management Solutions
Verified Company
Ahmedabad, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Opening: 8 Nos


  • Job ID:

Employment Type:

Full Time- Reference:
Work Experience: 1.0 Year(s)

To 3.0 Year(s)- CTC Salary: 1.80 LPA TO 2.

00 LPA- Function: ITES / BPO / KPO / Customer Service / Operations- Industry: Banking/Financial Services- Location:


  • Ahmedabad
Posted On: 19th Oct, 2023


Description:


Roles and responsibilities

  • High Level of Target Orientation of accomplishing Daily/Monthly target independently
  • Should have good communication skills and basic handson on computer knowledge.
  • Must be able to convince customers to convert leads to successful sales
  • Must be able to cope up with the company's rapidly improving environment
  • Should be prepared and Insightful
  • Ensuring No Unethical practices in the processes
  • Good understanding and adherence of Quality metrics and processes.
  • Imparting knowledge to customer about products and processes.
  • Understanding customer interests, gathering required information and update these in dashboard.
  • Follow up and Convince customers to avail the loan and support in completing the journey.
  • Listening to the customers' needs to help serve the customer better.
  • At least 6 Month experience in fintech/Sales in BPO industry. Freshers can also be considered basis their skill set. Previous work experience in similar industry / profile would be a plus.
  • Should be proficient & spontaneous in English and Hindi. Knowledge of Telugu / Malayalam / Kannada/ Tamil would be preferred.
  • Should be passionate for growth.
  • Patience and ability to engage customers in conversation.
  • Ability to handle customer rejections and working on ways to work around to get back customers.
  • Should have previously worked on MS Word and Excel.
  • Should be open to work six days in a week
  • Should not be more than 30 years of age
  • Should be vaccinated ( Covid )
  • Should be open to work from office
  • Excellent negotiation skills and Good sales ability.

Key Skills:


  • Customer Support
  • Customer Care
  • Client
  • Loan Processing
  • Customer Interaction
  • Tele Caller

Company Profile:

- is a Private Limited Indian Non-Government Company
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