Front Desk Executive - Lucknow, India - Swapnil India Marketing Pvt Ltd

Swapnil India Marketing Pvt Ltd

Verified Company

Lucknow, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

The person would be responsible for providing excellent customer service and administrative support at the front desk area of an organization.

This role plays a pivotal part in creating a positive and welcoming experience for visitors, clients, and employees.

KEY RESULT AREAS:

Greet and Welcome visitors in a professional manner.
Answer phone calls (internal & external), provide information and transfer calls to the appropriate departments.
Assist visitors by providing accurate information about the organization, products, or services.
Maintain a clean and organized reception area ensuring it is clean at all times.
Maintain records of visitors, phone calls, and other relevant information.
Coordinate with other departments to ensure efficient handling of visitor requests and enquiries.
Assist with administrative tasks such as data entry, filing, and document preparation.
Collaborate with the HR & Administrative department to ensure smooth operations and provide support as and when needed.
Stay updated on organizational policies, procedures, and services to provide accurate information to visitors.
Display a positive and professional attitude while representing the organization.

REQUIREMENTS

Minimum Graduate in any stream.
Proven experience as a similar role is preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills and the ability to interact with individuals from diverse backgrounds.
Proficient in using office equipment, including phone systems, desktops etc.
Exceptional organizational and multitasking abilities.