International Customer Support - Peelamedu, Coimbatore, Tamil Nadu, India - Park intelli solutions

Park intelli solutions
Park intelli solutions
Verified Company
Peelamedu, Coimbatore, Tamil Nadu, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Experience: 3 years plus

Requirement

International client handling experience.

International voice experience.

Experience in Customer Service executive - Any domain

Excellent communication, written and people skills.

Good multitasking, time management and organisational skills.

Problem-solving ability with analytical skill.


Detailed JD:

  • Dynamically plan inspection schedules for Passengers & Drivers taking into account the location, due date, order type.
  • Provide efficient, optimized inspection routes.
  • Provide superior customer service to passengers throughout the scheduling process.
  • Promptly incorporate prioritized inspections of Express, sameday, or magic orders as applicable.
  • Provide coverage for Administrative Coordinator absences.
  • Develop processes to improve the organization and efficiency of the scheduling team.
  • Manage the international drivers and client details and prepare a trip schedule.
  • Coordinating with driver and passenger and en route the trips.
  • Monitoring the travel app and sending the information to the clients.
  • Respond to customer inquiries and refer clients to the appropriate channels.
  • Ensure the quality of all services and processes for the clients.
  • Handling the clients and preparing the reports.

Job Types:
Full-time, Permanent


Pay:
₹150, ₹450,000.00 per year


Benefits:


  • Flexible schedule
  • Health insurance
  • Paid time off
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Yearly bonus

Experience:

- total work: 1 year (preferred)


Work Location:
In person
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