Tele Caller Executive - Kochi, India - ScalingUpWork

ScalingUpWork
ScalingUpWork
Verified Company
Kochi, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

For an Wedding Planner Company

Responsibilities and Duties:


  • Provide product and service information to customers;
  • Complete call logs and reports;
  • Other duties as assigned;
  • Identify and escalate issues to supervisors;
  • Research required information using available resources;
  • Document all call information according to standard operating procedures;
  • Escalating customer feedback as required;
  • Identifying decision makers and making customer profiles and presentation skills;
  • Resolving customer inquiries and requests and ensuring strong customer satisfaction;
  • A strong commitment to customer service.

Education and Work Experience:


  • 12th Pass & Above;
  • Minimum 3+ year experience in Tele Marketing & Sales

Salary:
Up to ₹35,000


Location:
Cochin


Job Types:
Permanent, Full-time


Salary:
Up to ₹35,000
.00 per month


Benefits:


  • Cell phone reimbursement
  • Internet reimbursement

Schedule:

  • Morning shift

Supplemental pay types:

  • Performance bonus
  • Yearly bonus

Ability to commute/relocate:

  • Cochin, Kerala: Reliably commute or planning to relocate before starting work (required)

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Tele caller or a similar role in the
Sales Department: 3 years (preferred)

  • Professional in sales and marketing: 3 years (preferred)
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