Trainer -bpo(Customer Service/support,female) - Tiruchchirappalli, India - Kaarlo Training & HR Solutions Pvt. Ltd.

Kaarlo Training & HR Solutions Pvt. Ltd.

Verified Company

Tiruchchirappalli, India

1 week ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

the BPO industry, and technical requirements whilst keeping in mind the

requirements of the industry such as Spoken English, MS Office and work

readiness skills.

Carry out the required daily tasks assigned by the department and coordinate

with the class teachers, HOD and Principal regularly.

Prepare question papers, quizzes, seminars, and practical exams to evaluate the

students learning.

Exam invigilation and paper evaluation as per the academic calendar
Conduct semester practicals with industry experts every semester and submit

marks

Maintain attendance, follow the class schedule, and send session tracker to the

Zonal lead.

Get the students to complete 30 hrs of internship every semester in the BPO

industry through referrals

Pre and Postplacement counselling of students.
Prepare the students for placement and get them placed in the BPO industry
Organize conferences, workshops, and short courses to give handson BPO

expertise

Coordinate and manage creative, inspiring professional development sessions in

line with college goals and priorities

Coordinate academic activities and contribute to the overall development of the

student.

Help students with Personality Development, Communication Skills, and

Training & Placements.

Full attendance during company training and development programmes
Assist the company in various operational tasks while the sessions are not happening

at schools or colleges during exams, winter break or summer break

Design and develop course content along with the content team (not mandatory)

Benefits:

Good career growth
20K to 25 K as per experience and skill
Should have BPO industry experience and exposure. Should have some experience in Training Should have a good understanding of Customer Service/Support. Effective client management skills to act as a bridge between the company and the institution they serve. Able to handle tight deadlines and work pressure