Customer Success Executive - Noida, India - Asset Infinity
3 weeks ago
Description
Company Name:
PcsInfinity Pvt. Ltd
Location:
Noida (Remote Work)
Experience: 1-3 years
CTC:
Confidential
Joining:
Immediate-15 days
**No of hires
- 23** Asset Infinity._**
Roles & Responsibilities; - Act as a bridge between the Customer and internal team members.
- Provide ongoing support to our customers that create a great user experience and helps minimize churn.
- Managing Customer Helpdesks
- Having a clear understanding of the customer's SLA and its management.
- Involved in payment followups, and monitoring of all channels including calls, and app stores.
Qualifications;
- Graduation from any stream including
- Has knowledge and experience working for a SaaSbased product.
- Excellent verbal and written comm skills.
Benefits;
- Work from Home
- Performance Bonus
- Employee Medical Insurance
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