Receptionist - Bengaluru, Karnataka, India - PyjamaHR

PyjamaHR

Verified Company

Bengaluru, Karnataka, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Key Responsibilities:

-
Customer Engagement: Welcome and assist visitors and patients courteously and professionally, ensuring their comfort and satisfaction.
-
Appointment Coordination: Schedule appointments, manage calendars and optimize resource allocation to streamline patient flow.
-
Communication Management: Provide accurate information to clients and route inquiries to the appropriate staff members promptly.
-
Registration Support: Ensure precise customer registration and assist with completing necessary paperwork and forms.
-
Billing Assistance: Process payments, verify information and address billing-related inquiries from patients.
-
Feedback Collection: Actively solicit and manage customer feedback, including testimonials and online reviews.
-
Records Management: Maintain and update patient records in compliance with privacy regulations.
-
Administrative Support: Assist clinic staff with various administrative tasks as required.
-
Collaboration: Collaborate with internal stakeholders to facilitate smooth clinic operations.

Qualifications:

Previous experience in a similar role, preferably within a medical or healthcare environment.
Excellent communication and interpersonal skills.
Strong organizational abilities and keen attention to detail.
Ability to handle sensitive patient information with confidentiality and empathy.
Proactive, adaptable, and positive attitude.
Effective multitasking, time management, and prioritization skills.
Strong problemsolving abilities and active listening skills.

Perks and Benefits: