Customer Service Assistant - Kolkata District, West Bengal, India - Swami Vivekananda National Youth Council
2 weeks ago
Description
Urgent opening for Customer Service Associate
The customer service associate will be responsible for calling active and building clients to encourage the purchase of items. This position is located in Kolkata.
Responsibilities and duties
- Studying the details of each offering and remaining abreast of updates to these offerings.
- Calling active and budding clients to encourage the purchase of items.
- Noting important details of each conversation.
- Communicating verbal acceptances of offers to our sales team for closing.
- Recording all successful and unsuccessful attempts to close sales.
- Attending regular team meetings to clarify progress and performancerelated expectations.
- Familiarizing you with all products and services offered by our company.
- Procuring new clients through direct contact, wordofmouth, and collaboration with the marketing department.
- Suggesting upgrades or added products and services that may be of interest to clients.
- Crafting business proposals and contracts to draw in more revenue from clients.
- Negotiating with clients to secure the most attractive prices.
- Equipping staff with the technical and social skills needed to enhance sales.
- Reviewing clients' feedback and implementing necessary changes.
- Remaining in tune with trends in consumption to ensure that our offerings remain relevant.
Salary: 8k -15k
Duty Hours:
Monday to Saturday (10AM - 7PM)
Phone:
Job Types:
Full-time, Permanent, Internship
Contract length: 6 months
Pay:
₹8, ₹15,000.00 per month
Benefits:
- Cell phone reimbursement
- Commuter assistance
- Flexible schedule
- Food provided
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus
Education:
- Bachelor's (preferred)
Experience:
- total work: 1 year (preferred)
- Work Location: In person
Job Types:
Full-time, Permanent, Internship
Contract length: 6 months
Pay:
₹8, ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Kolkata,
West Bengal:
Reliably commute or planning to relocate before starting work (preferred)
Education:
- Higher Secondary (12th Pass) (preferred)
Experience:
- Sales: 1 year (preferred)
Work Location:
In person
Pay:
₹8, ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Education:
- Higher Secondary(12th Pass) (preferred)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
- Hindi (preferred)
Work Location:
In person
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