Customer Experience Associate - Bengaluru, India - Maxburn Fitness Studio

Maxburn Fitness Studio
Maxburn Fitness Studio
Verified Company
Bengaluru, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter


Description
Greet customers warmly, engage in friendly conversations, and actively listen to understand their needs and preferences.

  • Stay current with the available products and provide precise responses to inquiries regarding features, pricing, and product availability.
  • Collaborate extensively with interdepartmental teams to address customer requirements and successfully navigate complex problems.
  • Ability to empathize with customers and understand their emotions to provide empathetic support.
  • Strong problemsolving skills to address customer issues and find effective solutions.
  • Comfortable using technology, including POS systems, digital tools, and online platforms.
  • Monitor and assess customer feedback and reviews, offering recommendations for enhancing
  • Customer Satisfaction levels.
  • Always answer the phone politely using a friendly tone and being informative.
  • Handover the Restaurant Survey tracking form and get feedback from the guest.

Salary:
₹20, ₹25,000.00 per month


Benefits:


  • Paid sick time
  • Paid time off
  • Provident Fund

Schedule:

  • Rotational shift

Supplemental pay types:

  • Overtime pay

Education:


  • Diploma (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • English (preferred)
  • Hindi (preferred)

Ability to Commute:

  • Bangalore, Karnataka (preferred)

Ability to Relocate:

  • Bangalore, Karnataka: Relocate before starting work (preferred)

Speak with the employer

More jobs from Maxburn Fitness Studio