Collection Executive - Malad, Mumbai, Maharashtra, India - N-tek Consulting Pvt ltd
Description
Roles & Responsibilities:
- Monitor accounts to identify outstanding debts
- Investigate historical data for each debt or bill
- Find and contact clients to ask about their overdue payments
- Take actions to encourage timely debt payments
- Process payments and refunds
- Resolve billing and customer credit issues
- Update account status records and collection efforts
- Report on collection activity and accounts receivable status.
Process Requirement:
- Voice process
- Performance & Client Incentives
- Objection handling skills & Convincing Skills
- Fixed weekend work offs
Typing skills: 15 wpm with 85 % accuracy
Salary:
₹14, ₹34,828.00 per month
Benefits:
- Life insurance
Schedule:
- Night shift
- Rotational shift
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