Guest Service Associate - Kochi, India - Fragrant Nature Hotel Fort Kochi, Kerala

Fragrant Nature Hotel Fort Kochi, Kerala
Fragrant Nature Hotel Fort Kochi, Kerala
Verified Company
Kochi, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Job Summary:

To provide quick and personalized food and beverage service to guests at allotted tables as per standards service laid down and according to guest satisfaction.


Duties and Responsibilities

  • Attend briefings prior to the restaurant opening, wellgroomed and equipped with the basic aids of operations
such as bottle openers, pens, pads, and matches.

  • Learn the du jour items, notavailable items, menu preparations, and their presentation.
  • Complete mise en scène and miseenplace before the restaurant opens.
  • Check all the equipment and furniture at the station for their serviceability and maintenance requirements.
  • Clean and polish allotted silverware, cutlery, glassware, and chinaware.
  • Stock the sideboard with proprietary sauces, jams, salt and pepper shakers, butter dishes, linen, and other service ware.
  • Lay table covers as per standards set.
  • Fold napkins as per prescribed attractive styles.
  • Requisition fresh linen and flowers from housekeeping.
  • Air the restaurant and ensure that the station is clean.
  • Receive, greet, and seat guests.
  • Present winelists and menu cards and take orders.
  • Serve food and beverage by the standards of the restaurant.
  • Upsell food and beverages.
  • Present the bills and receive payment correctly.
  • Supervises:
  • Assistant Waiters, Busboys and Trainees

Job Types:
Full-time, Permanent


Salary:
₹16, ₹18,000.00 per month


Benefits:


  • Commuter assistance
  • Food provided
  • Leave encashment

Ability to commute/relocate:

  • Kochi, Kerala: Reliably commute or planning to relocate before starting work (required)

Experience:

- total work: 1 year (preferred)

Application Deadline: 15/09/2023
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