Telecalling - Powai, Mumbai, Maharashtra, India - SaffronBizz Solutions LLP

SaffronBizz Solutions LLP
SaffronBizz Solutions LLP
Verified Company
Powai, Mumbai, Maharashtra, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Greetings

We have an excellent opportunity for a Telecalling profile for well-known company

Location - Powai

Exp - 1+ Years into Telesales/Telecalling/Telemarketing


Qualification:
Graduate or Undergraduate

Role
- a.) Making Outbound calls to customers from Database provided.

b.) Clarifications & queries on Products and Services to be provided to customers, in consultation with Reporting Manager

c.) Responding to customers with proposals and follow-ups within the defined TATs.

d.) Fix up meetings of Sales executives with the Customer

e.) Accurate data capture of the customer, with status of the call

f.) Accurate and complete data capture of the customer issues / complaints in the relative formats.

g.) Attempting to delight the customer by striking a relationship and fulfilling needs.

h.) Deliver service quality in order to achieve Quality benchmarks defined from time to time.

i.) Maintenance of records / record keeping.

j.) Keep self updated on the product/ process knowledge as per the training imparted by the Training / Supervisors/ Quality.


Salary:
₹20, ₹25,000.00 per month


Schedule:

  • Day shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:


  • Telecalling: 1 year (required)

Language:


  • Hindi (required)
  • English (required)

Speak with the employer
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