Officer-ao&cs (Bangalore) - Bengaluru, Karnataka, India - InterGlobe Aviation (IndiGo)

InterGlobe Aviation (IndiGo)

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Posting Start Date:11 Jan 2024

Location:
Bengaluru, KA, IN

Company:
InterGlobe Aviation Ltd

Below is the JD for Officer AOCS (Ground Staff Activities):
**Job Description

Customer Services Officer**:

Reservations & ticketing:

Making reservations across the counter
Selling of tickets.
Remitting cash to the concerned department.
Answering customer queries over the telephone.

Departures:

Attend the preflight and post flight briefings.
Setting up of check in counters.

Arrivals:

To assist customers with special requests.
To assist customers with Mishandled / damaged baggage. Prepare all required reports for the same

Post flight departure

Filing of all necessary flight papers
Any other responsibility assigned by the management from time to time

Job Description-
Ramp Officer:

Confirm the ETA of the flight from OCC or System (Navitaire).
Take the bay no. from Apron and convey it to all the stations on R.T.
Ensure that you are at the bay D20 mins with all the equipments required.
Note down the Touch down and Chocks and convey it on R.T.
Make sure there are enough coaches available for deplaning the pax and take care that baggage should reach Arrival before the pax.
Load and unload aircraft baggage, mail, and cargo with precision and in accordance with flight schedules, ensuring timely departures and arrivals.
Marshal aircraft to and from gates, providing visual signals to pilots to ensure safe movement on the ramp area.

Job Description-
Security Officer:

Maintain standards as per Company requirements
Ensure effective threat assessment and response capability
Achieve department goals and follow up
Perform duties as per the Security Programme.
Maintain performance standards and follow up with your shift
Monitor continuously the Quality System and the level of conformance
Secure quality levels& Optimize resource
Aware of Emergency Response Procedures, rules and regulations
Acquire and maintain necessary skills required to perform job functions
Maintain work procedures as per company requirements
Carry out development dialogue with the Team leaders
Control theft and pilferage of company property
Patrolling an airport terminal or aircraft to detect security breaches or safety hazards