Customer Service Representative - Surat, India - CDL FINESHINE
Description
We are searching for an engaged Customer Services Representative to boost sales by reaching out to current and possible clients.
**Post- Customer Support Representative**
Min Experience 1 years - Answering/Calling phones and explaining the product and services offered by the company.
- Conveying verbal acknowledgments of offers to our Sales group for closing.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the products and services.
- Taking and processing product orders in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customers needs and requirements.
Requirements:
- High school / Graduation requirement.
- Min 1 years of experience as a telecaller or similar.
- Good knowledge of computer programs in a Proven track record of successfully meeting sales quotas over the phone.
- Excellent knowledge of the English language.
- Ability to switch communication styles.
Salary:
₹15, ₹25,000.00 per month
Benefits:
- Cell phone reimbursement
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
Application Question(s):
- How many year of customer service experience do you have ?
- What is your current salary ?
- What is your salary expectation?
Language:
- English (preferred)
Speak with the employer
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