Customer Support Executive - Bangalore City, Bengaluru, Karnataka, India - talent hunt 4 u

talent hunt 4 u
talent hunt 4 u
Verified Company
Bangalore City, Bengaluru, Karnataka, India

3 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description

Responsibilities:


  • Manage the Customer queries over the call
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Requirements:


  • Any Graduate/Undergraduate with good Communication Skills in English
  • Freshers and experienced both eligible
  • Languages required Malayalam / English, Kannada/ English, Tamil/ English, Telugu/ English mandatory


  • Work location

  • Chennai Tamil Nadu and Bangalore Karnataka


  • Job Type

  • Full time
  • Rotational day shift and Rotational week off

Salary:
₹15, ₹18,000.00 per month


Schedule:

  • Day shift

Education:


  • Higher Secondary(12th Pass) (preferred)

Experience:

- total work: 1 year (preferred)

  • Customer service: 1 year (preferred)

Language:


  • Hindi (preferred)
  • English (preferred)

Ability to Commute:

  • Bangalore City, Bengaluru, Karnataka (required)

Ability to Relocate:

  • Bangalore City, Bengaluru, Karnataka: Relocate before starting work (required)

Work Location:
In person


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