Customer Service Executive - Surat, India - HDB Financial Services Limited
Description
Job Role:
- Responsible for Entire Operation Process
- Responsible for KYC Verification and File Disbursement
- Handling Customers queries and Resolving problems
- Tracking the cases in following manner, (Manually Following) (Disbursal Login
- Query
- Query
- Data Entry
- RCU Checking
- Ops Tray).
- Following the RCU Sampled Cases to get the RCU Sampled Reports according to the TAT, and also Clarifying the RCU Queries in Disbursement Dockets.
- Handling the Sub Sequent and release the amount according to the Demand letters from the Builders
- Auditing all the Case Documentation
- Maintain the MIS for Disbursement Dockets.
- Stationery Intended
Key Skills:
Graduate
- 3 yrs of Relevant experience
High level of Self Drive/Enthusiasm.
Mandatory Skills
disbursement/ customer service/data managment
Mandatory Skills
disbursement/ customer service/data management
Mandatory Skills
Disbursement/Customer Services/Cash handling
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