Cro (Customer Relationship Officer) - Thane, India - Currae Hospital,Patni Healthcare Pvt Ltd
3 weeks ago
Description
Responsibilities:
- To carry out routine work of the front desk including handling patient queries and guidance.
- Schedule appointments for consultation/procedures for patients on either telephone or in person.
- Answer phone calls and provide routine information to callers or/and _transfer_ calls to the appropriate individuals, divisions or department.
- Complete registration formalities of the visiting patients.
- Collect payments for consultation and issues receipts.
- Greet visitors to the facility, answer questions and direct them to the appropriate individuals/department.
- Take telephone messages for the staff
- Receive and distribute mails/couriers.
- Organized and maintain medical records of the patients.
Salary:
₹15, ₹22,643.65 per month
Benefits:
- Health insurance
- Paid sick time
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Thane, Maharashtra: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- English (preferred)
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