Ar Caller - Navi Mumbai, India - Vitality BSS

Vitality BSS
Vitality BSS
Verified Company
Navi Mumbai, India

2 weeks ago

Deepika Kaur

Posted by:

Deepika Kaur

beBee Recuiter
Description
Graduate in any stream

  • Good PC skills, especially MS Excel and Word
  • Good Typing Speed (30+WPM)
  • Comfortable with Calling (Night Shift)
  • Great interpersonal and communication skills
  • 6 Months calling experience (Experience in AR RCM DME / WC/NF exp will be preferred )
  • Gender: Male/Female.
  • 5 days working Sat/Sun fixed off.
  • Shift timing 7 PM to 4 AM.

Job Description - Accounts Receivable

  • Perform precall analysis and check status by calling the payer or using IVR or web portal services
  • Maintain adequate documentation on the client software to send necessary documentation to insurance companies and maintain a clear audit trail for future reference
  • Record aftercall actions and perform post call analysis for the claim followup
  • Assess and resolve enquiries, requests and complaints through calling to ensure that customer enquiries are resolved at first point of contact
  • Provide accurate product/ service information to customer, research available documentation including authorization, nursing notes, medical documentation on client's systems, interpret explanation of benefits received etc. prior to making the call
  • Perform analysis of accounts receivable data and understand the reasons for underpayment, days in A/R, top denial reasons, use appropriate codes to be used in documentation of the reasons for denials / underpayments

Job Types:
Full-time, Regular / Permanent


Salary:
₹12, ₹35,000.00 per month


Benefits:


  • Health insurance
  • Provident Fund

Schedule:

  • Day shift

Supplemental pay types:

  • Overtime pay
  • Performance bonus
  • Quarterly bonus
  • Shift allowance

Ability to commute/relocate:

  • Navi Mumbai , Maharashtra: Reliably commute or planning to relocate before starting work (required)

Education:


  • Bachelor's (preferred)

Language:


  • English (preferred)

Shift availability:

  • Night Shift (preferred)
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