Online Marketing Executive - Mumbai, India - burgundy hospitality

burgundy hospitality

Verified Company

Mumbai, India

3 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Job Title:
Executive - Online Sales & Marketing

About us
Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities.

The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world.

Our brand portfolio includes Royce'
Chocolate
- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts - a marketplace for curated gourmet gifts and Papabubble - an artistic, youth
- oriented global candy brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan

India.

Responsibilities:

Managing the catalog on online portals updating pricing, product information, images, etc. Ensuring that they are always in sync with physical stores and ecommerce websites.
Liaising with the aggregator partners to manage smooth operations of online stores.
Ensuring a complete ontime roll out of marketing campaigns on these portals.
Managing operational checklists to ensure all online stores are running smoothly.
Working closely with the store teams to understand all issues faced and escalating the same to aggregator partner to enable resolving and achieving timely closures.
Preparing weekly sales and marketing reports to monitor sales trend and address and resolving issues if any.
Reviewing competitors and keeping track of new products, promotions and their pricing.
Tracking and monitoring customer ratings for each online store and working closely with the marketing team to improve the same.
Escalating customer complaints and ensuring timely resolution for the same to create customer delight and satisfaction.
Fulfilling the role of brand custodian for all the online stores and ensuring complete adherence to brand guidelines for undiluted brand experience.
Engaging with new marketplace and vendor partners (delivery, packaging, etc) to build out the business further

Skill Sets and Experience:

Should have excellent verbal and written communication skills.
Should demonstrate timeliness, responsiveness and adherence to deadlines.
Should be a disciplined and hardworking professional with an eye for detail and consistent performance.
Should be eager to learn, is proactive and knows how to manage tasks with timelines.
Should be comfortable managing the front end of the brand's online stores on aggregator platforms.

Qualifications: