Client Relations Executive - Burari, Delhi, Delhi, India - BR Specialities LLP
1 week ago
Description
EXECUTIVE (EXPORT)
Department:
Client Relations
Overview:
Responsible for being the primary point of contact for export customer inquiries, providing exceptional service and ensuring their satisfaction with our products and services
Scope of Work:
- Process export customer orders accurately and efficiently, ensuring timely delivery and adherence to agreedupon specifications
- Gather and analyze export customer feedback to provide data for improvement in product development and service delivery
- Maintain detailed export customer records and account information, along with maintaining & sharing relevant documentation and supporting with accounts reconciliation
- Contribute to the development and implementation of export customer service initiatives to enhance customer satisfaction
- Manage export sampling process & sample store
- Troubleshooting & suggestive actions, in coordination with Operations Manager
Experience:
Minimum 2 years
Industry:
Manufacturing
Qualifications:
UG level
Job Types:
Full-time, Permanent
Pay:
₹40, ₹50,000.00 per month
Benefits:
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
Schedule:
- Day shift
Ability to commute/relocate:
- Burari, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)
Experience:
- total work: 2 years (required)
Language:
- English (required)
Work Location:
In person
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