Customer Service Representative - Bengaluru, Karnataka, India - TSI - Transworld Systems, Inc (India)

TSI - Transworld Systems, Inc (India)

Verified Company

Bengaluru, Karnataka, India

2 weeks ago

Posted by:

Deepika Kaur

beBee Recuiter

Description

Work Location:
This is a
On Site position and location is
Bellandur.

Compensation:
up to 3.57 INR (ANNUAL CTC)

Build Your Future Come join our thriving team as a Call Center Representative We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.

Why should you consider TSI (part of TSI family of companies)?

Paid training
Teamoriented work environment
Growth opportunity
Generous Incentive opportunity
Comprehensive benefits package available: including medical insurance/ ESIC, paid time off and paid holidays
Transport facility (Depends on policy and shift)

In This Role, You Will:

All of our agents manage outbound/ inbound calls from customers regarding any of the following:

Functional/operational:

Responsible for obtaining information regarding hazard insurance accounts managing outbound/ inbound calls to insurance agents.
Follow up phone call with a designated contact person at the insurance company.
Responsible for obtaining current insurance information and updating the system with the information provided by the insurance company.

Key Result Areas:

Make at least 95 calls a day.
Obtain a quality score of 98% or above.

Qualifications:

HSC/ bachelor's degree.
Ability to read, write and speak English fluently, clearly and with a neutral accent.
Good analytical skills, cognitive skills.
Good computer typing at the same time talking over the phone.

Job Types:
Full-time, Permanent, Fresher

Pay:
₹18, ₹23,000.00 per month

Benefits: