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Abrar Ahmed

Abrar Ahmed

Technical Lead

Technology / Internet

Hyderabad, Hyderabad

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About Abrar Ahmed:

IT Professional with hands-on experience in diverse range of technologies, demonstrated success in Technical Support, IT HelpDesk and Project Management. A well organised and result oriented individual with proven ability to analyse, formulate and implement standards, procedures, policies and processes. A team builder, with capability to lead, motivates co-workers, and maximise the productivity level. Exceptional communicator, focused on building strong client relationships. Highly dedicated and devoted professional.

Experience

Technical Profile and certifications

 

  • Diploma in MCSE 2003 from Netmatrics computer training institute.
  • Operating Systems: Windows 98 /XP /2000 /2003, 2008R2, Windows NT, Windows Vista, Windows 7, 8, and 10.
  • Office Tools: Ms Word, Ms Excel. Ms Power Point and Ms Access.
  • Microsoft certified professional for windows NT 4.0 
  • Good hands on experience on installing and configuring CCTV cameras over the network, Finger print readers and other security devices.
  • Working experience on BMC Helpdesk system, CRM, DFM (Dynamics) LANDesk tool, Astor CRM reporting tool system to report maintain the workflow.
  • Comptia Server+ Certified
  • Microsoft Certified Technology Specialist (MCTS)

Designing, Assessing, and Optimizing Software Asset Management (SAM)

  • Microsoft Certified IT Professional (MCTIP)

Desktop Optimization pack and configuring

  • IBM System X Warranty Training Course XTR11
  • IBM System X and Blade Center Warranty Training Course XTR30
  • Certified IBM System X Professional.
  • Attended TMG 2010 training. Able to install and configure TMG.

Education

Educational Qualification:

 

  •  B.com Computers from Bundelkhand University. Jhansi, U.P, INDIA
  • Intermediate: Board of Intermediate Education from St. Georges Jr. College,

Abids, Hyderabad.

  • S.S.C from Board of Secondary Education Green Gates Grammar School, Hyderabad.

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