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Akash Thenua

Akash Thenua

HR Operations Lead

Human Resources

Noida, Gautam Buddha Nagar

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Services offered

I’m a detail-oriented HR Operations Lead with 6+ years of experience managing global HR service delivery, compliance, and stakeholder engagement. I specialize in optimizing ATS workflows, resolving technical issues in HR platforms, and driving process improvements across UK and European teams. Passionate about strategic HR partnering and enabling leadership through data-driven decision-making.

Hr service delivery
Process improvement
Data-driven decision-making
Hr operations lead
Stakeholder engagement
Compliance
Approximate rate: ₹ 1,000 per hour

Experience

I am an HR Operations Lead with over 7 years of experience managing global HR service delivery, compliance, and stakeholder engagement. Currently, I lead HR operations for 1,000+ UK and European employees at the British Council via Tata Consultancy Services. My expertise includes SLA/KPI management, Oracle HCM, SuccessFactors, ServiceNow, and advanced Excel reporting. I specialize in process improvement, audit readiness, and resolving technical issues across HR workflows and email platforms. I’m passionate about enabling leadership through strategic HR support and data-driven decision-making.

Education

I hold an MBA in HR & Marketing from GGSIP University, Delhi, and a BBA from GLA University, Mathura. My academic foundation in business, marketing and human resources has equipped me with strong analytical, communication, and strategic thinking skills, which I’ve applied throughout my career in HR operations and global service delivery.

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