
Janet D'Cunha
Customer Service / Support
About Janet D'Cunha:
Strategic and results-driven Project Operations Leader with over 15 years of experience managing cross-functional teams and delivering operational excellence across diverse industries including marketing, gaming, investment banking, and technology. Proven track record of streamlining operations, reducing costs, and driving efficiency through data-informed decision-making and process optimization. Adept at leading complex projects from conception to completion, fostering collaboration, and aligning operational strategies with business goals. Recognized for strong leadership, independent judgment, and a people-first approach that consistently delivers measurable impact.
Experience
- Senior Project Manager | Indigo Slate (Zensar company)/Microsoft (Client) | London, UK | 01/2024 – Till date
- Technical Operations/Change Manager | Goat Interactive/Editec - London, UK | 05/2021 - 08/2023
- Vice President | Goldman Sachs Pvt. Ltd | London, UK | 12/2018 - 01/2021
- EMEA Operations Manager | PayPal - London, UK | 08/2016 - 01/2018
- Program Management (PMO) | Goldman Sachs Pvt. Ltd | London, UK | 01/2016 - 03/2016
Education
Bachelors in Commerce
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