Jayakumar Arumugam

Hi This is Jayakumar from India. 

I am a certified CISCO Certified Network Associate bringing 16 years of experience in the airline industry. With my strong knowledge of electronic devices and stellar customer service skills, I would make an excellent addition to your organisation.

Previously , I had been associated with Saudi Airlines Catering Company, Riyadh, as IT Officer. With my experience in IT system analysis and tech support, I have demonstrated strengths in team collaboration and troubleshooting hardware/software issues. I feel confident that I would significantly benefit your organisation. I possess experience in System Administration, including installation, configuration, monitoring, troubleshooting and maintenance of windows-based systems and network administration in the related environment.

Highlights of my career include

·         Expertise in IT system analysis, quickly resolving user concerns and maintaining a reputation as a “go-to” person for all technical and IT system concerns

·         Configuring computer systems, diagnosing software issues, troubleshooting network/connectivity problems, and testing new technologies while delivering comprehensive user support via phone, online or remote access

·         Keen aptitude for technology programs and solutions and proficient in an extensive list of software applications/platforms and hardware components

·         Gained exposure to a global culture while working in Riyadh, Saudi Arabia 

Saudi Airlines Catering Company, Riyadh | IT Officer  ssep 2014 - Sep 2022

 PREVIOUS WORK EXPERIENCE

Seventh sense Technologies | IT Consultant | Jan 2011- Jun 2013

Jargon Micro Solutions, City | System Admin | Nov 2006- Dec 2010

Nithin Systems & Services | Customer Support Engineer | Mar 2006- Oct 2006

Vigo Technology Services | Hardware Engineer | Dec 2004- Jan 2006

EDUCATION 

Bachelor of Engineering in Electronics & Communication Engineering from Madurai Kamaraj University, India, 2004