Kumar P

 To obtain a challenge in a dynamic organization where I can leverage my skills in quality control & document management, and administrative processes. Eager to contribute my experience and knowledge while continuously learning and growing, and to make a meaningful impact on the company’s success.

• ASL Shipyard, Singapore 

Quality Associate 

May 2022 – Sep 2023

- Oversaw quality control for ship repair processes, ensuring compliance with manufacturing standards and preventing defects throughout production.

- Conducted Anchor Chain Calibration, prepared detailed reports, and communicated findings to ship owner representatives.

- Managed and prepared Ship Repair Documentation, organizing trade-specific reports, obtaining approvals from ship owners/representatives, and coordinating with the commercial department for handover.

- Maintained accurate records of shipyard water usage, following instructions from the Yard Operations Manager for tracking and reporting.

- Processed labor contractors' initial invoices, ensuring timely and accurate documentation in line with financial procedures.

Conduent Business Services India LLP, Visakhapatnam , india 
Transaction Processing Specialist  
Apr 2018 – Apr 2022

- Process daily claims by reviewing claim denials and payer requirements, implementing corrective actions to prevent future issues, and ensuring timely research to meet patient and client needs.
- Managed Document Processing in CRM systems to verify patient eligibility and maintain accurate records.
- Identified and reported adverse events from documentation, ensuring proper follow-up with clients for timely resolution.
- Responded to emails from the Data Service Unit (DSU), updating AER/ARGUS numbers in patient profiles to ensure compliance with reporting requirements.
- Rotated into the Quality Control role for the project, ensuring accuracy and adherence to established quality standards.
- Maintained high-quality standards and provided regular updates and feedback to team members, guiding them toward achieving 100% quality.
Contributed to special client-based projects, addressing unique requirements to improve service delivery and client satisfaction.