Madhu Mohan Allada

• Taking responsibility
• Effective communication and interpersonal skills
• Approach towards Perfection, Sincerity
• Positive attitude towards Team development.
• Task oriented
• Keen observer
• Responsible for operations and maintenance and Project Manager for Enterprise and Carrier business customers.

Tata Communications Transformation Services (TCTS), a 100% subsidiary of Tata Communications Ltd, provides business transformation, managed network operations, network outsourcing, and consultancy services to telecommunication companies around the world. I have been associated as Assistant Manager from 2013 till present managing for the client TATA TELE BUSINESS SERVICES for their Enterprise customers business for the plan, execution and operation of wireline network.
• Responsible for operations and maintenance and Project Manager for Enterprise and Carrier business customers.
• Operations & Maintenance of Low Capacity as well as High-Capacity Transport SDH, Packet, DWDM, MPLS and IAG Network which involves Core project and
operations, Service Improvement Planning and Implementation of strategies to eradicate the Constraints & Choking in the Network. • Project planning, execution and testing of DLC / PRI / SIP / NPLC / MPLS / ILL links for the enterprise customers.
• Becomes first face for all client and internal escalation(s) within the relevant organization for delivery and operational issues.
• Relationship management, ensure accuracy of work by respective team to improve customer confidence level.
• Effectively utilization of team members, Identify and implement to resolve the issues within SLA. Ensure proper documentation and reporting.
• Troubleshoot the cases logged by TAC Tier-1 Team and provide online support to FSE (Field Support Exec). Ensure to resolve the issues at the earliest.
• Monitor circuit performance and do the SIP (Service Improvement Plan) for the customer by reviewing customer dashboard / Service Managers for performance analysis over time.
• SPoC (Single Point of Contact) for the customer to deliver the project to defined scope. Ultimately responsible for achievement of project objectives, including gaining customer acceptance.
• Provide presales feasibility support to sales team and take project handover from sales (Key Account\ Named Account\ SME Team).
• Keeps transparent communication with customers along with Sales team to define and detail the project including project scope, timelines, approach, organization, identify deliverables, resources, report format, meeting frequency and introduce issue, risk and change management process, understanding & capturing customer's exact requirement(s).
• Weekly review of all projects with internal and external customers to ensure timely project handover.
• Negotiating with internal and external implementation team, development teams for appropriate resource allocation to the project team in time to meet schedule while maintaining awareness of overall business priorities. Managing project team members to achieve optimal performance.
• Set targets for all concerned team to complete the project.
• Managing the project, in accordance with the project plan, for all phases of the project delivery lifecycle including planning, requirements capture, implementation, delivery, testing and acceptance.
• An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
• Project and Vendor management.
• Working with various stakeholders including COLO service providers and vendors within Core, Mega and Major POP to support datacenter operations.
• Monitored passive infrastructure, with working knowledge of cooling systems, containment strategies, electrical power distribution and fire fighting safety protocols.
• Well versed in structured cabling and labeling standards for Core location environments
• Oversaw maintenance activities, support operations, and planned responses to power outages and infrastructure events.
 

TATA TELESERVICES LTD is committed to bridging the digital divide and empowering Small & Medium Enterprises (SMEs) harness the full potential of technology and I have been associated as Senior Engineer and Lead Since 2008 To 2013 managed all wireline network implementation and in various fields like project delivery, implementation, and operation support.
• Responsible as Project Manager for Enterprise and Carrier business customers.
• Project plan and execution of Low Capacity as well as High-Capacity Transport SDH, Packet, DWDM, MPLS and IAG Network which involves Core project
• Project planning, execution and testing of DLC / PRI / SIP / NPLC / MPLS / ILL links for the enterprise customers.
• Project planning, execution for UBR project as we have executed successfully for APTRANSCO, HDFC, Uninor, Ushodaya, Agrigold, TVS -COCO locations.
• Becomes first face for all client and internal escalation(s) within the relevant organization for new project delivery.
• Relationship management, ensure accuracy of work by respective team to improve customer confidence level.
• Effectively utilization of team members, Identify and implement the project within SLA. Ensure proper documentation and reporting.
• SPoC (Single Point of Contact) for the customer to deliver the project to defined scope. Ultimately responsible for achievement of project objectives, including gaining customer acceptance.
• Provide presales feasibility support to sales team and take project handover from sales (Key Account\ Named Account\ SME Team).
• Keeps transparent communication with customers along with Sales team to define and detail the project including project scope, timelines, approach, organization, identify deliverables, resources, report format, meeting
frequency and introduce issue, risk and change management process, understanding & capturing customer's exact requirement(s). • Weekly review of all projects with internal and external customers to ensure timely project handover.
• Negotiating with internal and external implementation team, development teams for appropriate resource allocation to the project team in time to meet schedule while maintaining awareness of overall business priorities. Managing project team members to achieve optimal performance.
• Set targets for all concerned team to complete the project.
• Managing the project, in accordance with the project plan, for all phases of the project delivery lifecycle including planning, requirements capture, implementation, delivery, testing and acceptance.
• An effective communicator with exceptional relationship management skills with the ability to relate to people at any level of business and management.
• Project and Vendor management.
 

Essar Telecom Infrastructure Pvt Ltd (ETIPL) was a prominent Indian telecommunications infrastructure company that built, owned, and leased passive infrastructure like towers to telecom operators and I have been associated as cluster engineer and lead from 2006 to 2008 to manage the BTS’s infrastructure built-up and maintenance for customers: Tata, Vodafone, Idea
Successfully built up new BTS infrastructure in ROMH circle at Aurangabad, Latur, Nanded, Pandharipur
I has been as cluster head and maintained for O&M to maintain the BTS infrastructure to maintain the BTS uptime at Sholapur, Tuljapur, Pandharipur and Latur.

Reliance Industries Limited is an Indian multinational conglomerate headquartered in Mumbai. Its businesses include energy, petrochemicals, natural, gas, retail, entertainment, telecommunications, mass media, and textiles and I have been associated as Project Engineer in 2005 for managing the centralized core projects of Company Owned Company Operated (COCO) and Company Owned Dealer Operated (CODO) models, especially for its fuel retail business
 

Aster Teleservices served in various roles and posts Field engineer, Technical support engineer and as a Project engineer and Project Coordinator from 2001 to 2005 for BTS infrastructure readiness with Essar And VIL. I have been taken care of
material movement and coordination for timely completion of the readiness of BTS at various locations in AP Circle as per the ESSAR project plan.

• B.Tech (EEE) in Gayatri Vidya Parishad College Of Engineering, Vizag from JNTU-HYD in 2001
• Intermediate in MPC from S.V. Krishna Govt Degree College, Vizag in 1996
• SSC from Seventh Day Adventist High School, Vizag in 1994