Meenakshi Priya

Optimized Result-driven, Oracle Retail Consultant with 5years insupport of Oracle
Retail MOM Suite- RMS, ReSA, RIB, and SIM applications. Worked on Production 
Support, expertise in Incident handling, RCA, and defect fixes with strong
knowledge in Retail domain. Familiar with PL/SQL, UNIX, and Oracle Cloud.

Working as Senior consultant Accountable for RMS, RPM, SIM, RIB, and BI Applications 
handling support requests, enhancement tasks and 
Automation.
Evaluated clients' needs and created plan of action to 
provide solutions.
Engaging in Incident management, problem management, 
consulting, transition, application monitoring.
Creating weekly reports to inform business about resolved 
incidents and deployed code change.
Monitoring Oracle retail nightly batch and alerting 
respectivestakeholders on batch aborts and long running 
issues.
Responsible for Configuring batch objects, workflows and 
dependencies based onthe client requirement.
Proactively working on Defects and Analyzed root cause 
of batch failures and implemented fix to improve 
productivity within stipulated SLA.
Monitored RIB Messages in equal frequencies and 
reprocessed failures on time.
Interact with Business Users on status and issue resolutions 
for Nightly batch processes.
Maintain SOP documents for repeated issues and working 
on a permanent fix through JIRA.
 

MTech computer science engineering

Kalasalingam University 2016-2018