Oracle Retail consultant
About Meenakshi Priya:
Optimized Result-driven, Oracle Retail Consultant with 5years insupport of Oracle
Retail MOM Suite- RMS, ReSA, RIB, and SIM applications. Worked on Production
Support, expertise in Incident handling, RCA, and defect fixes with strong
knowledge in Retail domain. Familiar with PL/SQL, UNIX, and Oracle Cloud.
Working as Senior consultant Accountable for RMS, RPM, SIM, RIB, and BI Applications
handling support requests, enhancement tasks and
Evaluated clients' needs and created plan of action to
Engaging in Incident management, problem management,
consulting, transition, application monitoring.
Creating weekly reports to inform business about resolved
incidents and deployed code change.
Monitoring Oracle retail nightly batch and alerting
respectivestakeholders on batch aborts and long running
Responsible for Configuring batch objects, workflows and
dependencies based onthe client requirement.
Proactively working on Defects and Analyzed root cause
of batch failures and implemented fix to improve
productivity within stipulated SLA.
Monitored RIB Messages in equal frequencies and
reprocessed failures on time.
Interact with Business Users on status and issue resolutions
for Nightly batch processes.
Maintain SOP documents for repeated issues and working
on a permanent fix through JIRA.
MTech computer science engineering
Kalasalingam University 2016-2018
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