Mohammad Arif

Over 11+ years of experience in a fast-paced, high volume, hospitality industry with strong knowledge in all aspects of housekeeping operation. Passionate, dynamic and guest focused housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Have strong motivation to achieve the company goals and objectives. Demonstrates outstanding flexibility: able to work at different times of the day, under pressure, and reflect a positive can-do attitude and the best image of the company.

Monitoring employee productivity, providing constructive feedback and training. ● Take initiative to add a personalized experience. Proudly promote the property facilities, looking for opportunities to enhance a guest’s stay. ● Organizing workflow and ensuring that cleaning staff understand their duties or delegated tasks. ● Awareness, training and signage are required to promote proper storage, cleaning and disposal of materials. ● Assign duties, inspect work areas neat and orderly, maintaining halls and floors free of slip and trip hazards, and removing of waste materials. ● Passes information on as necessary to other departments ( front-desk team, technical etc) ● Ensures that all the documents, products and provisions needed for the department are available and up-to-date.

P. G. DIPLOMA IN ACCOMMODATION OPERATION OF MANAGEMENT - 2009 - 2010 Aligarh Muslim University - Aligarh, Uttar Pradesh, India