About Naresh Kumar:
NOt Applicable, NOt Applicable
Experience
- Monitoring the Service now ITAM tickets on daily basis.
- Dispatching the ITAM tickets among Site wise to respective Asset engineers.
- Accountable for day-to-day operations (Incidents, Service requests, Release & Deploy Management).
- Manage & drive restoration efforts for all IT incidents by guiding technical teams to execute timely resolutions and close the incidents within the agreed service level agreement (SLA).
- Execute successful deployments for all services in close partnership with relevant teams.
Education
Bachelor of Technology in Information Technology
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