About oochpreet singh:
2 years of experience in travel, telecom, BPO, transaction quality, internal process audits, leading Csat survey. Experience in developing and conducting customer quality for voice and non-voice programs.
Experience
▪ in designing of process formats and quality standards
▪ Use quality monitoring data management system to compile and track performance at team and individual
▪ Participate in customer and client listening programs to identify customer needs and expectations
▪ Provide actionable data to various internal support groups as needed
▪ Coordinate and facilitate process calibration sessions for staff
▪ Provide feedback to process team leaders and managers
Education
Completed graduation from Himalayan Garhwal University in the field of bachelors of arts
Professionals in the same Tourism / Travel / Hospitality sector as oochpreet singh
Kulvinder Singh
General Manager - Hospitality Operations & BD
Tourism / Travel / Hospitality
Saravanan Saravanan
For peaceful
Tourism / Travel / Hospitality
Professionals from different sectors near New Delhi, New Delhi
Prateek Verma
Content Writer
Customer Service / Support
Gunjan Nagpal
Psychology & English Teacher | Psychologist
Education / Training
Jobs near New Delhi, New Delhi
-
Project Vacancies
Found in: Talent IN C2 - 3 days ago
ICGEB New Delhi, IndiaProject positions are available in the Structural Parasitology group, the International Centre for Genetic Engineering and Biotechnology (ICGEB), New Delhi. · ...
-
Talent Sourcing Specialist
Found in: Appcast Linkedin IN C2 - 1 day ago
SYSTRA Noida, IndiaThe Global Leader in public transport infrastructure, SYSTRA has specialised in the mass transit and rail market since 1957. The main shareholders of SYSTRA are SNCF and RATP. Its ambition is to serve emerging needs for collective and sustainable mobility throughout the world. Wi ...
-
Technical Delivery Manager
Found in: Talent IN 2A C2 - 3 days ago
Concerix Technologies Private Limited Gurugram, IndiaKEY RESPONSIBILITIES · - Implement the Management's strategic Vision for Technology programs by cascading it down to process design, business requirements and technology implementation · - Manage scope of projects from inception to closure. · Define, develop and manage implement ...
