Richa Jacob

I am Post graduate in HR from British Institute of Engineering, MBA International Business from Symbiosis college of management and has more than 10 years of experience in the same feild.

Leading, coaching, monitoring team members to ensure efficiency in product knowledge, process operations & meeting of individual & group targets  Managing Team functions viz. planning, performance management for all employees.  Experienced on overseas customer and client handling  Creating & sustaining a dynamic environment that fosters development opportunities & motivates high performance amongst team members.  Understanding Service Delivery Metrics and Targets and communicating the same to the team on a – Weekly and Monthly basis.  Maintaining team performance records and analyzing Performance vs. Targets, Trends, Strengths and Developments needed.

MASTER OF BUSINESS ADMINISTRATION (HR)
FEB 2002 – OCT 2004
BRITISH INSTITUTE OF ECONOMICS
 EXECUTIVE MBA (HR)
OCT2009 – JAN2011
LONDON SCHOOL OF ECONOMICS
 MASTER OF BUSINESS ADMINISTRATION (INTERNATIONAL BUSINESS)
DEC2021 – PRESENT
SYMBIOSIS INSTITUTE OF BUSINESS MANAGEMENT
 BACHELORS IN COMMERCE
MAY2001 – OCT 2004
DAV PG COLLAGE DEHRADUN