SANDEEP SINGH

I am an experienced IT Support Engineer with over 6 years of expertise in managing and maintaining enterprise-level IT systems. My core strengths include Microsoft 365 administration, Intune device management, user access control, and infrastructure support across LAN/WAN networks. I have also worked with cloud platforms like AWS and Azure, gaining hands-on exposure to deployment, user management, and troubleshooting.

I bring a solution-oriented mindset, strong communication skills, and a track record of resolving technical issues efficiently across a wide range of environments. My goal is to deliver secure, reliable, and scalable IT solutions while improving user experience and system performance.

IT Support & Troubleshooting (L1 & L2)

Microsoft 365 Administration (Exchange Online, Teams, SharePoint, Licensing)

Microsoft Intune (Device Compliance, App Deployment, MDM/MAM Policies)

Azure AD & Group Policy Management

AWS Cloud Basics (IAM, EC2, S3, Security Groups)

Network Support (LAN/WAN, VPN, Firewalls)

Asset & Software Inventory Management

Ticketing Tools (ServiceNow, Jira, or similar)

B.Tech in Electronics & Communication Engineering – Scored 80%

Strong foundational understanding of networking, system architecture, and cloud computing