Sankar Biswas

Career focus and Customer centric

• YORK INTERNATIONAL HOTEL @ DUBAI (Present Organization)

Working as an Operations Manager, especially responsible for the Room Division, Revenue Growth, Inventory Management, Inventory Control, Reservations & Room sales. (Additional dept –Housekeeping, Maintenance, Accounts,Security, HR)

• SOUTHERN STAR HOTEL @ MYSORE& BANGALORE (Feb 2019 – Apr 2022)

Worked as an Assistant Front Office Manager & responsible for all the overalloperations in the dept including reservations and sales.

Worked as a Duty Manager in Mysore for 7 monthsand got promotedto AFOM from Sep, 2019.

•  REGENT PALACE HOTEL @ DUBAI (Mar 2017 – Jan 2019)

Worked as a Front Office Shift Leaderand responsible for the entire front desk operations includingreservations & room sales.

•  ROYAL ORCHID HOTEL@ KARNATAKA (Sep 2016 – Mar 2017)

Worked as a Front Office Executive and responsible for guest check in, check out, night audit, guest complaints, reservations etc.

• NEELAMS THE GRAND @ GOA (Sep 2015 – July 2016)

Worked as a Front Office Junior Executive & responsible for guest check in, check out, night audit & guest reservations.

• MUTHOOT FINANCELTD @ KOLKATA (Jan 2011 – June 2015)

Worked as an Account Assistant &responsible for gold loan, accounting reports, customer services,bank and cash transactions, loan disbursement, auditing etc.

• CAFÉ COFFEE DAY @ KOLKATA (Oct 2007 – June 2010)

Worked as a Team member level 1 & responsible for the store operations including Customerservices, Store inventory, Store audit, Food and beverage services, profit & loss reports on monthly basis.

• 3 years BachelorDegree in Commercefrom Calcutta University.

         (2001 – 2004)

• 3 years Diplomain Hotel Management, Catering Technology &Applied Nutrition from SBIHM at Kolkata. (2004-2007)