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Hyderabad
Saraswathi Malla

Saraswathi Malla

Digital content moderator

Home Services / Social Care

Hyderabad, Hyderabad

Social

About Saraswathi Malla:

Digital content moderator

Experience

The publish content and information using specific tools and Channels
Review, classify, and eliminate susceptible content.
Understand and remain updated on changing client policies and guidelines.
Investigate, resolve, and relay complex content issues to the broader Trust and Safety team within agreed-upon
turnaround times and standards of quality.
Serve as an advocate for the user community.
Engage in conversation around socially sensitive topics to keep our communities safe.
Participate in process improvement initiatives that improve quality and efficiency of work.
Participate in continuous training programs and workgroup discussions for optimal development in the role.
Provided feedback to users regarding the reasons for content removal and offered guidance on community
standards.
Monitored online community interactions, identifying and removing content that violated platform policies. 

Education

Graduation: Bachelor of Science in Computer Science
Krishna University - Machilipatanam, IN-AP
The Board of Intermediate Education
Sri Gayatri Jr.College - Vijayawada, AP
Secondary School Certificate
Zphs School - Rajahmundry, AP 

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