Shivam Dhiman

Operations & Supply Chain professional with experience across vendor management, procurement, logistics coordination and business operations. Known for improving fulfilment efficiency, managing on-ground operational challenges and ensuring seamless execution across teams.

Dynamic Operations & Supply Chain professional with hands-on experience across procurement, vendor management, logistics coordination, last-mile operations, and account management. Proven ability to manage daily on-ground operations, streamline fulfilment processes, reduce delays, and build strong vendor/partner relationships. Skilled in order lifecycle management, SLA tracking, customer issue resolution, inventory handling (“stuck” inventory), and cross-functional coordination.
Experienced in both target-based roles (sales/key accounts) and execution-heavy operational environments, giving a balanced understanding of business metrics and ground realities. Adept at improving processes, ensuring service quality, and driving operational efficiency in fast-paced, early-stage setups as well as structured organisations.

I have a business/operations-focused academic background which strengthened my understanding of supply-chain fundamentals, process management, and data-driven decision-making — all of which align directly with the roles I’ve worked in.