Siddharth Kumar

I'm a learner who has been working in various industries, including sports analytics, food & leisure, logistics and home services for 11+ years. Working in different domains, I learned a lot on how to solve real world problems using technologies. I have been an integral part of hiring, team building, expansion & engagement at various organisations. I mainly love to design architecture which can handle scale.

I strongly support and believe in the developer community. I contribute through answering on StackOverflow, publishing my code on Github or posting tech articles on Linkedin.

Urban Company Mar’20-Current

Senior Engineering Manager [Jan’22-Current]

●  Scaled tech team from 3 to 17: Led different pods including Large Home project, Matchmaking, Communication,

Location and Help & Recovery. Was given Pioneer, Inspiring Leader and Team Builder awards.

●  Matchmaking: Released multiple builds like Reverse-MM, Leads page revamp, Auto-accept platform, solved lead

notification issues. All builds led to increased acceptance rate by 3pp and increased utilization of Partners.

●  Location: Got OSM & OSRM implemented to save ~$10K cost per month on location stack. Migrated the legacy

flow of ping collection of Partner app from http to MQTT to increase availability of track feature by 10pp. Engineering Manager [Mar’20-Dec’21]

●  Communication: Created Raven, the async communication platform to support A/B testing, centralized content

management, different cohorts based configurability, standardization across all comms & increased resiliency of

the system. It increased dev productivity by abstracting out content and logic to save ~100 dev hours per week.

●  Help & Recovery: Led HR pod to re-architecture ticket prioritization system and other builds like visibility of

request details escalation, etc to increase agent’s productivity. First Response Time increased by ~40pp.

●  Large Home Project: Built product flows of home painting, a new category for UC. It required modeling for

quotation workflow, handshake between partners and daily SoPs. It increased category NPS by ~35.

Rivigo services private limited Sep’16-Feb’20 Engineering Manager [Feb’19-Feb’20]

●  Scaled tech team from 2 to 12: Joined as an early member of truck marketplace product VYOM. Worked on

various things like backend, chat integration, devops and automating support. Was given RLP’s Frugality award.

●  E-WayBill App: Led the team to build a full fledged App, integrated with multiple 3rd party services to provide

resiliency, easy to access features like selection of HSN code, from-to-place information, truck type, etc.
Lead Engineer [Jul’17-Jan’19]

●  Fleet app: Owned the entire agenda of the app which is for truck owners to rent their trucks for transporters. It had various features like search for load, truck tracking, placing bids, KYC, teams feature, etc. This was an async

system which used the choreography based SAGA pattern to provide resiliency and availability.

●  Transport App: An app for transporters to place their requirements for trucks. It had various integrations like

Google APIs, KYC verification, notifications and multiple other 3rd-party services.

●  Notification system: Built the notification system with multiple 3rd-party integrations like FCM, SMS and email.

The system was designed to reduce dev’s involvement for content changes.
Senior Software Engineer [Sep’16-Jun’17]

●  VYOM App: A marketplace app for both transporter and truck owners where they can put requirements for trucks, chat, see connections like linkedin and fix prices (like In-Drive app).

●  Devops: Setup initial infra for VYOM marketplace, with features like CI-CD, exception-tracker, bastion host, etc. Moved the entire infra from Singapore to Mumbai to reduce avg latency by ~80ms per API.

StrollUp Online Solutions [Feb’15-Aug’16] Co-Founder & Architect

●  Managed and led a team of 10 including web & android developers and content writers.

●  Designed and implemented db and server architecture for StrollUp’s web chat bot and messenger chat bot.

●  Conducted weekly A/B tests on product to increase the booking conversion from 0.5% to 5% in 3 months.

●  Did SEO on StrollUp’s site & blog and reached 50,000+ unique visitors per month organically.

●  Designed and implemented backend services including db and server architecture for StrollUp app & website.

●  Implemented crawlers that crawled 1500+ fb pages and sites to get activities & events in a timely fashion.

●  Automated operational tasks such as taking feedback from users, deployment, backup & virtual hosting.

●  Exploring 3rd party softwares and deciding which one to use to optimize cost and performance for the company.

●  Created and automated personalized email campaigns and push messages to increase user retention.

●  Managed AWS Infra with services like RDS, S3, Cloudfront, EC2, EB, Route53, ElasticCache, DynamoDb & SES

Bravolucy Analytical Services Jul’12-Jan 2015 Senior Product Developer [Jan’14-Jan’15]

●  Scrum master: Was scrum master of the sports team of 8 including iOS, web, database and backend developers.

●  Realtime server: Designed and implemented a RESTful server architecture for serving real time analytics and

events of a football match and tournament. Used web-sockets for pub-sub mechanism.

●  Data archiver: XML snapshots of football match events were being saved directly in S3, which was taking huge

space in S3. I created an automated bash script that used 7zip compression to save 99% storage.

●  Match Simulator: Implemented a football match simulator which simulated a real (from past) football match on a

scaled time period. This gave us the ability to test new builds faster.
Product Developer [Jul’12-Dec’13]

●  Did statistical analysis to calculate win-tie-loss probability on large data sets of football matches using R.

●  Developed and implemented algorithms to provide football analytics to users at a faster rate.

Bachelor of engineering in Computer Science from Delhi Technological University (Formerly Delhi College of Engineering)